They may also check on the status of other users' computers or devices to identify any issues that need attention. If a user is having trouble with their computer, the analyst works with them to identify the problem and find a solution. These professionals monitor system performance and alert users when issues arise to ensure the systems are working as expected. IT: what's the difference? Monitor system performance and alert users when issues arise Related: Management information systems vs. Making recommendations based on their findings ensures that these changes have a positive effect on the system's overall health. They accomplish this through a variety of means including the optimising of network traffic, streamlining data storage and reducing power consumption. By identifying how to optimise the systems, analysts identify ways in which to increase system performance. Related: How to write progress reports (plus their benefits) Manage the performance of existing IT systemsĪs an analyst, you might manage the performance of existing IT systems by identifying how to optimise the company's systems, making recommendations based on their findings and implementing those recommendations. Analysts also write reports for management to help them identify areas for improvement within the organisation. For example, if the marketing team wants to know which products are selling best, an analyst may use the system to generate that information from a database to create a report for them. These analysts create reports for management detailing how the company's IT systems are currently working. Related: What does an IT assistant do? (With duties, skills, salary) Create reports If the solution doesn't work, then they go back to step one and try again. They then try to find a solution for the problem by identifying possible causes and testing them until one works. For example, they first tell users to stop using the system until they identify the problem. When an analyst is troubleshooting an IT system, they follow a certain set of steps. Troubleshooting IT systems to identify the cause of a problem, fixing the problem and preventing it from happening again are all important tasks these technical analysts might perform. Related: What does an IT support analyst do? (With responsibilities) What does an analyst do?ĭuring a working day, these analysts often complete these duties: Troubleshoot IT systems These professionals work in many industries such as banking or finance, retail, hospitality, government, military, healthcare, education, manufacturing and construction. During the working day, an analyst may work with hardware engineers, software developers, project managers and other IT professionals to develop innovative solutions that improve efficiency and reduce It-related costs. They're also responsible for the implementation of these systems. View more jobs on Indeed View more What is an IT analyst?Īn IT analyst works in the computer industry and performs many different tasks to analyse, assess and make recommendations about the effectiveness of various software systems.
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